Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals.

Level two quality products and services need only satisfy customer expectations. The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, …

In an overview designed to give quality newcomers a glimpse of the knowledge they need to succeed, ten regular Quality Progress contributors write on 10 basic quality topics that are …

Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions. Browse the updated ASQ Quality Glossary here.

Learn more about the history of quality in the U.S. and throughout the world, including its medieval origins, how it impacted the industrial revolution, and its current applications, by visiting ASQ.org.

The approach is designed to help build a quality work environment—physically and mentally. 5S achieves “a place for everything and everything in its place.”

ASQ keeps you up to date on all quality management standards including upcoming ISO revisions and what’s new in quality standards. Click here to learn more.

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.

Learn more about how to certify to ISO 9001:2015 and transition from ISO 9001:2008. Buy the official quality management systems standard from ASQ.org.