Imagine you go out for a fancy meal. The mood is warm, the setting opulent. You order the chef's special—a dish everyone says is a gastronomic delight not to be missed. When it appears on the table, ...

The transformation to value-based care delivery requires thoughtful change management leadership and firm commitment to quality improvement. The risk of allowing the status quo inefficiencies that ...

More and more, manufacturers are positioning themselves as full solution providers, including software and data-rich innovations. They start to compete directly with pure SaaS (software-as-a-service) ...

Underwhelming sales figures and consistently high churn rates are pervasive problems for organizations large and small. Effectively communicating the value of your product or service to each customer ...

Despite the significant investments that many organizations have put into generative artificial intelligence, most are not seeing the productivity gains that they expected. Simply adopting new ...

With the sudden rush to learn and experiment on generative AI, most organizations are now trying to figure out how to realize significant value. This is partly because the technology is so new, but ...

The outsourcing industry is in a state of flux, initially brought about by digital transformation activity during the pandemic and accelerated by the advent of generative AI. In an outsourcing sector ...

When designing or implementing laboratory automation, we often have a fully automated end-goal in mind. We dream of leveraging automation to enable processes that run uninterrupted, preferably day and ...