One of the most powerful tools to improve the performance of a team is the ability to give and receive feedback effectively. The other day my 11-year-old daughter watched a video of herself, and she ...

Feedback from employees has been crucial for health systems during the COVID-19 pandemic, and organizations have used it to shape strategy, create initiatives and address workers’ concerns, CEOs said.

Ignore your employees and they’ll go away. Just ask Elon Musk whose heavy-handed leadership as he took the helm at Twitter resulted in a mass exodus of employees — and not just the ones he asked to ...

Businesses owners can collect all the customer feedback they want, but it's all for naught if the information collected goes unused. All customers have stories to tell. Sometimes the stories have ...

Do you want to grow your business? If so, you should start by listening to what your customers have to say. Feedback from the people who visit your website can help you make smart decisions about ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

No matter what field your business is in, marketing is a two-way street. The customer and company have a delicate relationship that extends beyond advertising to your audience. That relationship is ...

When Diane Gayeski, a professor of strategic communications at Ithaca College, receives an essay from one of her students, she runs part of it through ChatGPT, asking the AI tool to critique and ...

Christopher R. Gareis, Ed.D., is a professor of education at William & Mary. A former English teacher, soccer coach, and principal, he is the co-author of the books Teacher-Made Assessments: How to ...

For some players, the practice area early in tournament week can look like a garage sale—with sticks, towels and training aids of all shapes littering the ground around their space on the range. These ...