Salesforce Inc. is making good on its plan to transform the Slack collaboration tool into a project management platform with the debut of a new feature called Slack Lists. The new feature is being ...

Anthropic's Claude Tag launched as an AI teammate inside Slack, but some Salesforce employees worry it competes directly with Slackbot and Agentforce.

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication.

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Discover why CRM projects fail in mid-sized companies and how strategic Salesforce implementation with expert consulting drives adoption, automation, and measurable business growth.

Salesforce is the top customer relationship management (CRM) choice for large businesses seeking robust AI automation thanks to its Agentforce platform, according to our research of 11 CRM software ...