Great products are necessary, but they don’t guarantee success. This is why SaaS companies of all sizes are scrambling to find a way to deliver a great overall experience for their customers. With one ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Whenever my sales team has to fill out a complicated RFP or RFQ, there are a handful of ...

Software that serves as an internal knowledge base is a crucial tool for corporations. It allows businesses to organize, classify, and share their information and data securely and systematically.

Establishing an open and collaborative environment is crucial for any organisation. However, your most knowledgeable employees can spend as much as 28 hours per week writing emails and collaborating ...

Though the Great Resignation may be behind us, many employers are still feeling the sting of shallow hiring pools, ongoing inflation and overall economic uncertainty. Layoffs have rippled throughout ...

Stephanie Barnes and Nick Milton have published an important new book on knowledge management, Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional. On pages 10 and 11 ...

It's the curse of organizations in the 21st century: too much information. The average company now takes in gigabytes worth of information and data every day -- what's relevant? What's important? Does ...

The ability of an organization to mobilize knowledge when and where it is needed is fundamental for organizational performance. When done effectively, this ability can help organizations reduce ...

When large and long-established manufacturing companies consider the value of knowledge management for technology and product development, the issues of brain drain, reuse and discovery weigh heavily ...