Microsoft's Quick Assist app will be getting enhanced by Windows quality updates, starting this month and the next, and these updates may overcome issues associated with its switch to being a Windows ...

There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

Microsoft has attracted the scorn of a number of IT administrators after a recent policy change affecting its Windows remote desktop software, Quick Assist. The company recently announced that the ...

It is convenient to use the remote operation app when teaching the operation method to people who are not familiar with PCs or helping to solve problems, but 'the installation procedure of the remote ...

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...