WASHINGTON, Oct. 2, 2025 /PRNewswire/ -- Genesys Impact is proud to announce that it has officially achieved two ISO certifications: ISO 27001 for Information Security Management, and ISO 9001 for ...
The weight of a digital transformation looms over on-premises legacy infrastructure and vendors because, as Sid Nag, research VP at Gartner put it, “At this point, cloud adoption is mainstream.” The ...
DENVER--(BUSINESS WIRE)--Today at Xperience 2024 — the customer experience (CX) event of the year — Genesys® unveiled multiple innovations to accelerate the impact of AI, empowering organizations to ...
Genesys announced a $1.5 billion investment from Salesforce and ServiceNow on July 31, with each company contributing an equal amount. The investment reinforces Genesys' position as a strategic ...
The deal is expected to close in the first quarter of fiscal year 2025 Radarr is run by co-founders Ram Bhamidi and Prerna Pant, and was set up in 2013 Based in San Francisco, H&F was founded in 1984 ...
Genesys(R), a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar(TM): Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan ...
Customers have many interactions with your business — but not all of them are with a human. Every interaction adds to the customer experience, either positively or negatively. Sometimes your customer ...
BANGALORE, April 3 (Reuters) - Cell Genesys Inc. on Tuesday said a second mid-stage trial of its treatment for prostate cancer showed better-than-expected median survival. Shares of the biotechnology ...
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