Seeking Alpha

Startek Secures Impressive Position in Everest Group's Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023 - APAC Region

DENVER, Oct. 17, 2023 /PRNewswire/ -- Startek ® (NYSE: SRT), a global customer experience (CX) solutions provider, announced today it has been recognized as a Major Contender by leading global analyst ...
Seeking Alpha

TELUS Digital Named a Leader in Everest Group Customer Experience Management (CXM) PEAK Matrix® Assessment - Americas for the Seventh Consecutive Year

Report highlights TELUS Digital’s end-to-end CX transformation leadership, global talent, and service portfolio, recognizing its proprietary Fuel iX™ AI platform, Fine-Tune Studio dataset preparation ...
CMS Wire

Customer Experience Metrics: 3 Steps That Drive Growth

Steps CMOs can take to become more successful in delivering customer experiences that add value for both the customer and the organization. CMOs want to make CX investments that will drive the most ...
Business Wire

Sprinklr AI+ Supercharges Customer Experience Data for Deeper Insights, Better Decisions, and Faster Actions

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of Sprinklr AI+. A new ...
Morningstar

Foundever® Named Global Leader in the Everest Group 2025 Customer Experience Management (CXM) PEAK Matrix®

Recognized for the 13th consecutive year, the global CX leader continues to set the standard for CXM excellence Foundever®, the next-generation service leader reinventing customer experience (CX), has ...